$ bison careers --open client-services-manager

Client Services Manager

Full Time · Remote Contract · Remote, Offshore (US business hours)

We're looking for a proactive, organized professional to be the primary client contact across our portfolio. You'll build strong relationships, gather feedback, and make sure our service quality stays high — bridging internal teams and clients to hit mutual goals.

Apply by email NO ATS. A HUMAN READS EVERY NOTE.
WHAT YOU'LL RUN7 ITEMS

›act as the main point of contact for client service needs

›develop strategies to maintain and improve service quality

›run regular client check-ins and gather feedback

›coordinate with the finance team to deliver on commitments

›resolve client issues promptly while building long-term relationships

›implement service best practices and policies

›track and report on service metrics

WHAT YOU BRING6 ITEMS

›proven client services or account management experience in financial services

›exceptional communication and interpersonal skills

›strong problem-solving and diplomatic instincts

›excellent organizational and multitasking capabilities

›crm software proficiency

›bachelor's degree in business administration, finance, or related field

NICE TO HAVE2 ITEMS

›experience inside a fractional cfo or controller services firm

›familiarity with financial management principles

compensation · how it works

Compensation determined by client load. Flexibility in engagement selection.

› PAID FOR OUTCOMES, NOT HOURS. YOU SET YOUR CLIENT LOAD.

bison · hiring process

$ bison careers --process

[1]email us a 2-minute intro video: your background and why this seat

[2]a 30-minute conversation with kurtis

[3]a short working session on a real scenario

[4]offer. most processes finish inside two weeks

$ bison careers --apply client-services-manager

Sound like your seat? Take it.

Send a short email with a link to a 2-minute intro video: why you want to work here, and what makes you a fit. No cover letter needed.